FAQ

  • Penson Creative is a full-service photography and video production business based in Adelaide, South Australia. We create high-quality, story-driven visual content for businesses, brands, and individuals — across any industry. From professional portraits and product showcases to large-scale events and promotional films, we handle every part of the creative process.

  • We cover a wide range of visual media services, including:

    • Photography (events, products, branding, real estate, portraits, and more)

    • Videography (social media reels, brand stories, documentaries, and promos)

    • Drone content

    • Editing and post-production

    • Content strategy and consultation

    If you’re not sure what you need, we’ll tailor a package that fits your goals and budget.

  • Every project is different — pricing depends on the type of shoot, time required, and final deliverables. We offer flexible hourly, half-day, and full-day rates as well as project-based packages. Get in touch for a quote specific to your needs.

  • For most projects, photos are delivered within 5–7 business days, and videos within 2–4 weeks depending on complexity. If you need content urgently, express turnaround options are available.

  • Absolutely. Many clients come to us with a rough idea — we help shape it into a clear concept, build a visual plan, and execute it from start to finish. Whether it’s a campaign shoot, a brand launch, or personal content, we can guide the creative process.

  • Yes! We’re based in Adelaide but regularly travel across South Australia and interstate for projects. Travel fees may apply depending on distance and setup requirements, but we’ll always confirm costs upfront.

  • Definitely. We offer retainer packages for businesses who need regular photo or video content each month — perfect for social media, marketing campaigns, or seasonal updates.